Rental Policies

Rental Agreement

RESPONSIBILITY OF RENTER: The person in whose name the reservation is made must be 30 years of age or older, is required to stay at the property for the duration of the rental period, and accepts full responsibility for the actions of all persons on the premises during the stay. Failure to honor this requirement will result in eviction without refund. Any overnight guests in addition to those registered and in excess of the property’s capacity will result in eviction without refund. Renter agrees to be financially responsible for any damages/repairs to this rental property and /or its contents caused by the Renter or Renter’s guest/guests negligence or willful conduct during the rental period. Renter understands that there are special risks that may be involved in using special features, i.e. spa, hot tub, Jacuzzi, whirlpool, pool, gas grills, etc., as well as using other areas of the property. Renter agrees to explain the risks of using the special features to any guest they may have at the property and will be fully and solely responsible for any accidents. Children sleeping on the floor are a hazard to other occupants in the event an emergency exit is required.

RENTAL INFORMATION FORM AND CONDOMINIUM ASSOCIATION FORM: A Renter Information Form and Condominium Agreement Form (if applicable) will be sent to the Renter upon booking. These form(s) must be completed and returned to Jaqua within 7 days of booking in order for the reservation to be confirmed. If the forms are not returned within 7 days, the property will be released for booking by another party.

OCCUPANCY: Rental properties may only be used by the number of adults and children specified on the Renter Information Form. Daily visitors are allowed at the property, but under no circumstance shall the total number of occupants and guests exceed the maximum occupancy listed for the property. Occupancy and use of the premises and common areas shall not be such as to disturb or offend guests, residents or neighbors. In the event this occupancy limit is violated, Jaqua has the prerogative to terminate this agreement and ask disruptive guests to vacate the premises.

WEDDINGS/EVENTS: No weddings, events, or parties of any kind are to be held at the property or open areas without the approval of Jaqua. An event is any gathering of people which exceeds the maximum total occupancy for the property. Failure to honor this requirement will result in eviction without refund.

SECURITY DEPOSIT AND DAMAGE: Renter agrees to provide security deposit in the form of a Visa, MasterCard or Discover credit card. Renter is responsible to update any credit card information prior to arrival. By signing the attached Renter Information Form, Renter authorizes Jaqua to charge the Renter’s credit card for the cost of any repairs, replacement, breakage, excessive cleaning charges, unreturned keys, unauthorized events, phone charges or other damages incurred during the Renter’s stay. In the event of a charge, the Renter will be provided with documentation of damages and charges. Each property is inspected upon departure. Please be sure to return furnishings and home accessories to their original location, have all dishes washed, clean the grill, dispose of all trash in the provided container and remove all food containers from the refrigerator and discard or take with you (additional cleaning fees of $25 per hour will be charged to the credit card on file for any property that is excessively dirty upon check-out.)

PAYMENTS: Jaqua Realtors Vacation Places & Rentals, LLC, accepts payments by Visa, MasterCard, Personal Check, Cashiers Check, Cash or Money Order. For reservations made prior to May 15, 2018, a deposit of 50% of the total reservation is required at the time of booking. The final 50% payment is due prior to May 31, 2018. If the reservation is made after May 31, 2018, full payment is required at the time of booking to confirm the reservation.

CANCELATIONS/CHANGES: Cancelations will result in full forfeiture of all monies received unless the property is re-rented. If the property is re-rented for the exact time frame and at the same rate, a $250 processing fee will be charged and the balance will be refunded to the Renter. Jaqua Realtors Vacation Places & Rentals, LLC, represents the owners of the property serving as a Rental agent. Changing your reservation from one property to another is considered a cancellation and all cancellation policies apply. You may wish to consider purchasing travel insurance through your personal insurance agent to protect yourself in the event of unforeseen circumstances.

CHECK-IN: Check-in time is 3:00 pm EST the day of your arrival at the property. All our homes are equipped with an electronic lock or lockbox containing a key. All guests will be contacted approximately one week prior to arrival with specific instructions, codes, maps and check in details.

CHECK-OUT: Renters/Guests are required to check-out by 10:00 am in order for us to have the property ready for our next guests. You will receive instructions for check-out procedures prior to your arrival. The penalty for late check-out will be $100 per hour after 10:00 am (1 hour minimum) and will be charged to the credit card on file. If your home has a lock box, keys must be locked inside the property or lockbox. If your property is equipped with an electronic keypad, please be aware your entry code is time-stamped and will no longer work after 10:00 am EST on the day of your departure.

PETS: ALL of our rental properties have a strict NO PETS policy and violators will be subject to eviction and a $500 damage fee to be charged to the credit card on file.

NO SMOKING: For safety purposes and in consideration of the property owners/guests, smoking is prohibited in the rental properties. If you must smoke, please do so outside and dispose of smoking remnants responsibly. Failure to honor this request will result in a $500 damage fee to be charged to the credit card on file.

NO FIREWORKS: Safety is a concern; therefore, no fireworks are permitted on the rental property and/or the beach at anytime. Failure to honor this requirement will result in eviction without refund.

HOLD HARMLESS/INDEMNIFICATION: Prices, properties and other specifications are subject to change without notice. In the event that a reserved property subsequently becomes unavailable or uninhabitable due to circumstances beyond the control of Jaqua Realtors, a refund or alternative property may be offered. Jaqua Realtors Vacation Places & Rentals, LLC, the property owner, and any representatives involved with the management of the property shall be held harmless and be indemnified from any claim, loss, expense, damage or injury resulting from guests’ use or occupancy of the property. Jaqua Realtors will not assume responsibility for loss, delay or expense caused by weather or other circumstances beyond the control of Jaqua Realtors Vacation Places & Rentals, LLC.

KEYS: A $50 fee per key will be charged for lost or non-returned keys. If you lock yourself out of the property and require assistance after normal business hours, the fee will be $50.

PARKING: All vehicles and license plate numbers must be registered with Jaqua Realtors Vacation Places & Rentals, LLC at check-in. Parking is limited and may not exceed the property’s maximum allowable vehicles. Please contact the Jaqua office if you require parking for additional vehicles above the allowable number for your property.

TELEPHONE: Telephones are available in a limited number of properties and will be indicated as such on the property contract. All long distance calls are to be billed to a credit card or the individual’s own home phone. Local, toll-free, credit card, calling card and outgoing collect calls are free.

REPAIRS: Emergency contact information will be provided in all the rental units. It is imperative the Jaqua Realtors staff be contacted in all emergency situations. Every effort will be made to keep appliances, etc. in good repair. Air conditioners, televisions and appliances cannot be guaranteed and no refund or rate adjustment will be made for mechanical failure unless the refund is authorized by the owner. Should maintenance be necessary, the problem will be addressed as soon as possible after notification.

HOUSEKEEPING: All the rental properties are cleaned prior to arrival. Please maintain the property in a clean and sanitary condition at all times. It is the responsibility of the renter to provide beach towels. Most of the rental properties have on site laundry facilities for use.

RIGHT OF ENTRY: Jaqua Realtors Vacation Places & Rentals, LLC or authorized agents may need to enter the property for the purpose of inspection, maintenance or real estate showings. Every effort will be made to prevent any inconvenience or disruption of your vacation.

CONDOMINIUM ASSOCIATION RULES AND REGULATIONS: Each Condominium Association has specific Rules, Regulations and Procedures associated with the use of a rental unit within the property. By signing this Rental Agreement, the Renter acknowledges the following: 1. Renter agrees that no more than the allowable number of persons for the specific unit being rented will occupy the condominium, with single families only. Renter agrees to limit the number of daily guests to that specified by the Condominium Association. 2. Renter, as well as all other occupants or guests, shall comply with all of the Rules and Regulations of the Association, as well as Rules and Regulations in the Condominium Master Deed documents (if applicable.) Renter acknowledges receipt of copies of these documents.